To complete an order, our visitors must share with us contact information
(name, e-mail and shipping address) and billing information (credit card
number and expiration date). This information is used to create an account
to process and ship your orders.
What information do we collect?
We collect information from you when you register on the site, place an
order, submit a recipe, respond to a survey or communication such as
e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail
address, mailing address, phone number, credit card information or other
information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can
fulfill the gift purchase. The information we collect about gift
recipients is not used for marketing purposes.
How do we use your information?
We may use the information we collect from you when you register,
purchase products, enter a contest or promotion, respond to a survey or
marketing communication, surf the website, or use certain other site
features in the following ways:
To personalize your site experience and to allow us to deliver the type
of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of
your personal information. Your personal information is contained behind
secured networks and is only accessible by a limited number of persons
who have special access rights to such systems, and are required to keep
the information confidential. When you place orders or access your
personal information, we offer the use of a secure server. All
sensitive/credit information you supply is transmitted via Secure Socket
Layer (SSL) technology and then encrypted into our databases to be only
accessed as stated above.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your
personally identifiable information unless we provide you with advance
notice, except as described below. The term "outside parties" does not
include StrandTea.com. It also does not include website hosting partners
and other parties who assist us in operating our website, conducting
our business, or servicing you, so long as those parties agree to keep
this information confidential. We may also release your information when
we believe release is appropriate to comply with the law, enforce our
site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be
provided to other parties for marketing, advertising, or other uses.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please
send us any and all feedback pertaining to privacy, or any other issue.